Taking the Window Seat: Crafting a Collective Narrative at Work

Taking the Window Seat: Crafting a Collective Narrative at Work

As a child and an unstoppable reader, I was irresistibly drawn to strong and headstrong female characters. Whether Harriet M. Welsch (of Harriet the Spy fame), Claudia Kincaid (From the Mixed Up Files of Mrs. Basil E. Frankweiler), or Anne Shirley (of the infamous Anne of Green Gables), these young women felt like friends and soulmates: impetuous, energetic and, at times, a little noisy. Their stories invited me to reflect on my own experiences and, in particular, on the young woman I was and wanted to be.

Literature enthusiasts have long extolled the virtue of narrative to engage and delight individuals in this very way. Salman Rushdie once wrote, “Man is the storytelling animal. . . his stories are his identity, his meaning and his lifeblood.” But both the hard sciences and the social sciences confirm what a good book makes us feel: narrative powers the connections between individuals. In his inimitable way, narrative scholar Jerome Bruner describes, “Our sensitivity to narrative provides the major link between our own sense of self and our sense of others in the social world around us.” And the business world is catching on, with new energy for the strategic value of stories and storytelling in internal and external communications.

But does narrative’s power to connect run deeper than the way we tell our brand story or the way in which we persuade others to a cause?

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