Creativity and Social Skills: What Machines Can’t Do
January 26, 2016 | Cecily Erin Hill
In a rapidly changing world, many low-skilled jobs have given way to automation, replacing individual workers with machines and reducing workforces considerably. But are high-skilled jobs immune to such automation? No, says Ji Shisan, a media executive with deep background in neurobiology, in a recent and provocative piece in the New York Times. In fact, computers and artificial intelligence are replacing human engagement in a wide variety of contexts. These include the Associated Press’ Automated Insights software, which “[produces] thousands of articles about corporate earnings each year,” Facebook’s “virtual assistant,” which “uses artificial intelligence (AI) to answer user questions” and “IBM’s Watson,” which “[determines] the best course of treatment for individual cancer patients.” All the programs require human supervision, but as Shisan notes, “white-collar workers are understandably starting to worry about the day when AI can go it alone.” But rather than underscore this worry, Jisan reassures us: “The future’s still bright,” he says, “thanks to our creativity – our unique trait.”
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