Expertise and Flexibility: A Critical Marriage for Business Performance
October 4, 2016 | Ann Kowal Smith

You don’t have go far to read impassioned references to the American “skills gap.” A recent survey published by Adecco found that 92% of American executives believe that American workers are not as skilled as they need to be. Although reasonable minds do differ as to whether the “skills gap” is a real problem or not, one thing is very clear: technical expertise is critical to running a successful business in every sector of the economy. But expertise has a shadow.
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