Social connections at work are good – a well-networked organization is a stronger, more efficient organization. Much evidence exists to support this idea, both on this blog and beyond. But a recent working article from Harvard and the University of North Carolina takes these insights even deeper: fragile social connections – those which can be easily dropped – may actually harm both organizations and the people who work for them.
How well do you know the person who sits next to you at work? What about the woman on the next floor, or down the hall? We are busy, and it’s all too easy to bring only a portion of ourselves to work, and to expect no more than a limited view into the lives of others.
And that’s a problem because, when we fail to recognize people in all their complexity or be recognized in turn, we create openings for misunderstanding and stress.