Successful Workplace Cultures Make Space for Collective Learning

Successful Workplace Cultures Make Space for Collective Learning

In the world of the sciences – including the social sciences – researchers have long known that they need to be on the lookout for surprises in their data. When something unexpected repeatedly emerges, it is time to sit up, take notice and challenge the assumptions that shaped your research. In the early days of interviewing Books@Work participants, the surprises we observed in participant experiences sent us right back to our early thinking about the program.

The original concept for Books@Work came from a community effort (led by Ann Kowal Smith) to support individuals in the workplace to seek further education. The group speculated that building their interest and confidence as lifelong learners might help people across the educational spectrum develop new skills and attitudes as members of the 21st-century workforce. Steeped in the liberal arts, the designers of the program believed in literature as a way to engage worker/learners to discover their untapped potential. But over the course of hundreds of participant interviews, new insights beyond the original vision began to emerge.

Read More

Changing Philosophies: Creating Open and Inclusive Workplaces

Changing Philosophies: Creating Open and Inclusive Workplaces

Recent research leaves little doubt that open, connected and inclusive organizations consistently outperform peers in employee wellbeing, innovation and workplace productivity. But the culture required to maintain openness and inclusion assumes an authentically collective mindset – a mindset that differs considerably from the individual focus that dominates Western society. How do we override centuries of Western thinking and open ourselves up to new philosophies of human relationships at work?

Read More

The Art of Productive Disagreement

The Art of Productive Disagreement

We widely accept the idea that collaboration and collegiality are critical workplace attributes, and that the most effective teams are the ones that get along well. But research shows that diverse teams are more productive. With diversity often comes widely different points of view.

Disagreement and differing perspectives are a fundamental characteristic of any team or group – but how does the way we disagree distinguish high-performing groups from others?

Read More

How Fragile Social Networks Harm Us at Work

How Fragile Social Networks Harm Us at Work

Social connections at work are good – a well-networked organization is a stronger, more efficient organization. Much evidence exists to support this idea, both on this blog and beyond. But a recent working article from Harvard and the University of North Carolina takes these insights even deeper: fragile social connections – those which can be easily dropped – may actually harm both organizations and the people who work for them.

Read More

Expertise and Flexibility: A Critical Marriage for Business Performance

Expertise and Flexibility: A Critical Marriage for Business Performance

You don’t have go far to read impassioned references to the American “skills gap.” A recent survey published by Adecco found that 92% of American executives believe that American workers are not as skilled as they need to be. Although reasonable minds do differ as to whether the “skills gap” is a real problem or not, one thing is very clear: technical expertise is critical to running a successful business in every sector of the economy. But expertise has a shadow.

Read More

Energy at Work: How Good Feelings Translate to Productivity

Energy at Work: How Good Feelings Translate to Productivity

How do we reenergize at work? And what does that energy do for us, as employees and colleagues? Researchers from Brigham Young University, California State University and the University of Michigan took on these questions in a recent article for the Journal of Applied Psychology. Their research shows that relational energy – the psychological resources we gain from our interactions with others – has the capacity to make us simultaneously more effective and satisfied in the workplace.

Read More

The Real Problem With the Decline in Literary Reading

The Real Problem With the Decline in Literary Reading

The headline is stark: Americans are increasingly unlikely to read literature. So found the National Endowment for the Arts in its recently released Annual Arts Basic Survey (AABS). Measuring the ways adult Americans interact with and engage in the arts – from reading a book to playing an instrument to attending a performance – this year’s survey shows that only 43% of Americans read “novels, short stories, or plays not required for work or school.” Although the NEA’s research excludes narrative non-fiction and newer storytelling genres like blog posts and podcasts, the research suggests that reading rigorous literature may shrink away to nothing, with fewer and fewer Americans taking the time to explore the magic of literary worlds. But the NEA’s numbers are particularly striking as they break down along gender, race and educational lines.

Read More

The One Trait Teams Need for Better Productivity and Collaboration

The One Trait Teams Need for Better Productivity and Collaboration

In a recent article for the New York Times, Charles Duhigg takes a close look at Project Aristotle, a Google initiative that sought the answer to one burning question: what makes a good team? As Duhigg explains – and employees everywhere know – modern worklife is a series of collaborations and interactions. Your ability to work on a team can make or break your success in an organization, while team productivity directly affects companies’ ability to deliver on their goals.

According to Duhigg, employees in Google’s People Analytics division sifted through decades worth of research on team productivity, while analyzing 180 teams throughout their organization.

Read More

Unexpected Literacies

Unexpected Literacies

September 8 is International Literacy Day, a day that has been recognized by UNESCO since 1965 and which is supported by the World Literacy Foundation. With them, we recognize that literacy is a fundamental human right. But it’s also a topic that may be closer to home than many of us may realize.

As we navigate the world, we rarely stop to think about literacy – the ability to read, write and interpret signs – and we take its contribution to our own lives for granted.

Read More

Weekend Reading: August 2016

Weekend Reading: August 2016

In a recent piece for the Harvard Business Review, Pat Wadors, Senior Vice President of Global Talent Organization at LinkedIn, argues that storytelling is key to belonging at work. Learn more about the case she makes for belonging. We also include stories on the key to listening well, employee-led learning, a poet-turned CEO, hope and living wisely.

Read More