The media is abuzz this week with Starbucks’ commitment to erase bias and foster inclusion within its ranks. This profoundly important step serves as a potent reminder that the majority of workplaces – even those that have begun to seriously address diversity – have not cracked the code on true inclusion. Sophisticated algorithms replace (flawed) human judgment to diversify hiring, and a wave of research on unconscious bias has created sufficient awareness to create pause before decision makers rush to judgment. Most companies would agree, however, that they have yet to find a good and scalable approach to create a culture of inclusion.
We designed Books@Work to help address this critical challenge. We define inclusion in the broadest sense: we encourage not only divergent gender, race and cultural perspectives, but also the unique belief-sets driven by our upbringing or the fact that we now are engineers, accountants, marketers or IT professionals. For Books@Work, inclusion is about creating and nurturing a culture that fosters mutual respect and invites the whole person to the table. But how exactly do we do that?
Read More
We are thrilled to feature an interview today with Jon Schmitz, the Archivist and Historian for the Chautauqua Institution and a six-time Books@Work participant.
Tell us a little about yourself. What kind of work do you do on a day-to-day basis at Chautauqua?
I am responsible for acquiring, preserving and providing access to the records that document the Chautauqua Institution and Movement. I answer inquiries from the public, assist researchers, support staff and various Institution programs. I offer advice and support regarding archival practice to groups both on and off the grounds. I teach classes in archival practice which are open to the public and oversee educational internships. I also organize a lecture series and speak about Chautauqua’s history at the Institution, in the local area and around the country.
Read More
We recently had the chance to speak with Guido Isekenmeier about his experience as a Books@Work facilitator discussing Franz Kafka’s “The Hunger Artist” in German with German participants. Guido is an Assistant Professor of English and American Literature at the University of Stuttgart, Germany. His research and teaching focus on the history of description in narrative fiction and the relations of postmodernist literature and visual culture.
“I’m doing all kinds of classes: undergraduate, graduate, lectures, seminars,” Guido said of his current course load. “Unlike some of my colleagues in the United States, we have to cover the whole field from the beginning to the present, including literary, historical, theoretical stuff. We’re also doing English and American literature.”
Read More
In our our Weekend Reading post last week, we highlighted a fascinating article by Marcelo Gleiser, Dartmouth professor of philosophy, physics and astronomy, on teaching at the intersection of two increasingly distinct academic “cultures” – the sciences and the humanities. At a time when universities are shrinking their humanistic offerings in favor of science and technology, Gleiser comments on the weakness of an education that favors one over the other.
“We all stand to lose from this gulf between the sciences and the humanities,” Gleiser writes. “The sciences run the risk of being decontextualized from their moral and social consequences, pursuing technologies that should be regulated and scrutinized. . . On the other hand, the humanities run the risk of becoming disconnected from the pace of scientific discoveries and myopic to how they are effectively transforming the world we live in.”
So how science fiction help to bridge the gap between the sciences and the humanities?
Read More
Happy Friday! We’ve compiled our favorite articles and essays from the last month for you to browse and enjoy this weekend.
In NPR’s 13.7 Cosmos & Culture, theoretical physicist, author and Dartmouth College professor Marcelo Gleiser explores “the growing gap between the sciences and the humanities” – how it harms us, how we enable it and what we can do to bridge the divide. With a course called “Understanding the Universe: From Atoms to the Big Bang,” Gleiser hopes to portray “the sciences, the humanities, and the social sciences as different and complementary ways of knowing the world and why we matter” – a lesson that is just as crucial in the workplace as it is in the classroom. So how can we convince others to help bridge the gap?
Read More
Books@Work participants tell us over and over that the sessions are a “great way to get to know your colleagues, your peers, on a totally different level” as well as “de-stress.” They highlight that the program “brings us all together in a different way.” Because I have such a varied work history – in food service, office jobs, caring for handicapped adults – I resonate with our participants when they tell us how valuable getting to know your colleagues is and how they look forward to moments of refreshment in the midst of a busy and demanding day.
Because of this, it has been a special pleasure to participate in Books@Work myself. I first participated in 2014, with the classified staff of a Cleveland-area school. I was struck by how, at first, it was difficult for people to express their thoughts. It seemed like they were all searching for a “right” answer and participants were hesitant to hazard their opinion. But after a few weeks, people started to trust that they had something meaningful to say and that the group was interested in their ideas. After people found their voices, the conversations became more engaging. When we read John Steinbeck’s “The Chrysanthemums,” we disagreed about our interpretations, and some people told really personal stories. In the end we respected the unique perspective of each person in the room. The opportunity to share and reflect gave those staff members a chance to see each other as people instead of a job title, like bus driver or teacher’s aide.
Knowing the benefits, why not participate in Books@Work as a staff?
Read More
As a child and an unstoppable reader, I was irresistibly drawn to strong and headstrong female characters. Whether Harriet M. Welsch (of Harriet the Spy fame), Claudia Kincaid (From the Mixed Up Files of Mrs. Basil E. Frankweiler), or Anne Shirley (of the infamous Anne of Green Gables), these young women felt like friends and soulmates: impetuous, energetic and, at times, a little noisy. Their stories invited me to reflect on my own experiences and, in particular, on the young woman I was and wanted to be.
Literature enthusiasts have long extolled the virtue of narrative to engage and delight individuals in this very way. Salman Rushdie once wrote, “Man is the storytelling animal. . . his stories are his identity, his meaning and his lifeblood.” But both the hard sciences and the social sciences confirm what a good book makes us feel: narrative powers the connections between individuals. In his inimitable way, narrative scholar Jerome Bruner describes, “Our sensitivity to narrative provides the major link between our own sense of self and our sense of others in the social world around us.” And the business world is catching on, with new energy for the strategic value of stories and storytelling in internal and external communications.
But does narrative’s power to connect run deeper than the way we tell our brand story or the way in which we persuade others to a cause?
Read More
This week, we are thrilled to share insights and reflections from Erin Ulrich, a senior English major at Oberlin College who recently completed a month-long internship with Books@Work.
My internship with Books@Work has focused primarily on data-analysis and listening to interview responses from program participants. While the nature of this work may seem mundane at first, it has offered me a first-hand glimpse into how exactly Books@Work works. While the impact of the program improving colleague relationships and promoting a fruitful, healthy and productive work environment are obvious from the company interviews, I have been particularly moved by the community interviews.
Read More
The sudden flash of insight that comes in an aha moment brings a sense of satisfaction that humans have valued since mythic times, when Archimedes shouted “Eureka!” after discovering a solution to a real-world problem. Such moments change individual lives and also provide breakthroughs in the world of work. St. Paul reinvented his life when he was knocked off his horse. Sir Isaac Newton theorized gravity when he saw an apple fall. Tchaikovsky said, “Generally, the germ of a future composition comes suddenly and unexpectedly. . . It takes root with extraordinary force and rapidity, shoots up through the earth, puts forth branches and leaves, and finally blossoms.”
So how do we create the perfect conditions for these flashes of creativity in the workplace?
Read More
